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02/01/2007

Don't Know for Certain Who Said It, but...

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In one of the sessions I was in at Lotusphere2007 (maybe GuruPlalozaa?,) someone, and I think it was Rob Novak of SNAPPS, suggested that to get your users to control their email size you should offer a prize (like a $50 gift card or something) AND to tell everyone to go to their 'All Documents' view and to sort by 'Size' and remove whatever emails were the 'worst offenders'.  This is a really great concept...it turns a typically punitive management demand into a reward based competition and it targets the worst space hog emails in the process.

I thought it seemed like a good idea but before I put up the $50 gift card, I thought I would try out the process myself.

We don't have quotas on our mail file sizes and for the most part even large mail files are not a huge problem for our very small company, except on an individual performance basis ("Why does my mail open so slowly?") But I know it is a bad practice to get used to and that we should all be conscience of the drive space/performance load we demand of our servers.  My mail file before trying this was 2.04GB...and I was the fifth largest (shame on me!)

When I sorted my email by size, I found that I had a bunch of duplicated attachments...many more then I would have believed.  I decided that I would go through and select the first 100 emails and then deselect the ones I need I had to keep and simply delete the rest.  After all was said and done, my mail file, after a compress was run, shrunk to 1.24GB...I deleted 64 emails.

I am going to run the contest next week...and use the percentage of reduction as the measurement (in small print)...hopefully we will see as dramatic results across the board.

Comments

Gravatar Image1 - It was Rob Novak, and it was during the blogger BOF. It's an interesting concept, but I finally decided it's not worth the hassle. We're only 200 users, and it's just so much easier to turn off quotas and add disk space. It's not worth fighting over a few gigs of disk.

Gravatar Image2 - Well, being at the 7:00AM THURSDAY morning blogger BOF I now know why I couldn't remember who or when...

For the most part, I agree with you, but I thought it would be a fun competition for my department to run.

Gravatar Image3 - I remember Rob saying it at Gurupalooza.

And I also remember going up to him after the event and telling him for half of the $25, I'd happily send anyone about 500MB of attachments the day before the contest Emoticon

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